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Investigating online recognition for blood donor retention: an experiential donor value approach
2014
International Journal of Nonprofit & Voluntary Sector Marketing
Recognising that charitable behaviour can be motivated by public recognition and emotional satisfaction, not-for-profit organisations have developed strategies that leverage self-interest over altruism by facilitating individuals to donate conspicuously. Initially developed as novel marketing programs to increase donation income, such conspicuous tokens of recognition are being recognised as important value propositions to nurture donor relationships. Despite this, there is little empirical
doi:10.1002/nvsm.1489
fatcat:uz2xabgshfc73mfgakizegiliu