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We describe a prevalent mode of information access in lowincome communities of the developing world-intermediated interactions. They enable persons for whom technology is inaccessible due to non-literacy, lack of technology-operation skills, or financial constraints, to benefit from technologies through digitally skilled users-thus, expanding the reach of technologies. Reporting the results of our ethnography in two urban slums of Bangalore, India, we present three distinct intermediateddoi:10.1145/1753326.1753718 dblp:conf/chi/SambasivanCTN10 fatcat:urhuhtqbwnhmphzo2fumhnslai