A Structure Analysis and Data Modeling of Telecom Product Based on Product Lifecycle Management [chapter]

Xuefeng Zhao, Huaying Shu
IFIP International Federation for Information Processing  
This paper analyzes the necessity and requirements of switching from service-oriented operations to product-oriented operations in telecom industry, which helps to solve the conflict between more and more homogeneous telecom services and individualized customer demands. Then this paper puts forward a comprehensive definition of telecom product, and presents a structure framework of telecom product consisting of 8 ingredients: telecom service, information content and application, tariff, target
more » ... on, tariff, target market, brand, channel, customer service and supplementary resources. Meanwhile, this paper analyzes the process framework of telecom product lifecycle management and divides it into 4 phases: planning, developing, approving and publishing and improving or withdrawing. The complete concept data model is analyzed and gradually shaped in the UML language in the 4 phases.
doi:10.1007/978-0-387-76312-5_38 dblp:conf/ifip8/ZhaoS07 fatcat:jk4t5yshurb5pm7tphbgfa57gm