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Business Process Management (BPM) has established itself as an important cross-functional task in many companies. Its primary goal is to optimize the business process design and hence the actual execution of business processes. Since optimizing processes on paper is not sufficient to really boost a company's performance, it is an essential task to optimize the process execution that defines how business processes are actually performed at the end of the day. However, before employees are ablefatcat:5grrvlrorzce5nqqjay33fqpvu