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IFIP Advances in Information and Communication Technology
Recently there has been an explosion of new technologies and tools such as wikis, blogs, tags, Facebook, among many others, that are commonly identified under Web 2.0 and which promise a new digital business ecosystem fed by formal/informal and internal/external relationships and interactions. Although Web 2.0 is very promising to enable such collective knowledge creation, technology by itself is not the only ingredient. It is also required to define the right strategy, governance, culture,doi:10.1007/978-3-642-04568-4_64 fatcat:jrnlevalpnfj3dpjtlorkxea7a