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With the continuous technological enhancement of banking services, customers can avail of better, more secure services which present improved opportunities and convenience. Of the many methods available to perform banking operations, customers commonly use traditional banking, online banking, and mobile banking. Each of these existing methods has advantages and limitations that affect customer experience, trust, satisfaction, and continued intention to use such services. In this study, andoi:10.3390/ijerph19042358 pmid:35206548 pmcid:PMC8872539 fatcat:5d2ry2q7azeqrlfh5gyap76yzy