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In this tutorial we present techniques for building valid and credible simulation models. Ideas to be discussed include the importance of a definitive problem formulation, discussions with subject-matter experts, interacting with the decision-maker on a regular basis, development of a written assumptions document, structured walk-through of the assumptions document, use of sensitivity analysis to determine important model factors, and comparison of model and system output data for an existingdoi:10.1109/wsc.2006.323038 dblp:conf/wsc/Law06 fatcat:hnw2wxp2lvcedgrvdn7tl6yvmi