Customer Satisfaction of Hindustan Petroleum Liquefied Petroleum Gas (LPG) Proudct in Urban Housholds

Sangeetha A
2020 International journal of modern trends in science and technology  
Women usually feels Liquefied Petroleum Gas (LPG) as an Essential Product and which helps them to reduce the day to day challenges. In the LPG gas market demand for the product and supply are having a vital role in the women's day to day activity. This study majorly focused on how the Hindustan Petroleum company provides services to the households in the Dindigul town and their customer satisfaction. The Study follows descriptive research design with the help of Semi Structured interview
more » ... e. The study identified that the company provides adequate support to the customers and delay in delivery makes customers feels unhappy.
doi:10.46501/ijmtst061116 fatcat:wzx6l4mhdrfklhhrezbmefke6m