Health Professionals' Perceptions and Reactions to ICT-Related Patient Safety Incidents [chapter]

Jouni Kouvo, Samuli Koponen, Hanna Kuusisto, Kaija Saranto
2020 Studies in Health Technology and Informatics  
Patient incident reporting is an important way to promote safer health care. The barriers for reporting can be organizational (leadership, culture, lack of feedback, etc.) or individual (time pressure, perceived competence, attitude, etc.). In this study, we examined what kinds of ICT-related incidents health professionals observe in Finland, how they react to them and the reasons for non-reporting. Our data was collected using a nationwide survey during the Spring of 2020. The theory of
more » ... behaviour by Ajzen served as our framework for explaining non-reporting behaviour. While we found that attitudes, subjective norms and perceived behavioural control all explain non-reporting, our factor model based on our confirmatory factor analysis did not directly match Ajzen's theory.
doi:10.3233/shti200703 pmid:33227749 fatcat:7u54zgmj5jg2rfevo4f3hubdvy