This study aims to examine the type of learner motivation of the students studying foreign languages at South East European University (SEEU) in North Macedonia during their online classes caused by the global Pandemic COVID-19. Both teachers and students of this Institution faced several challenges. In order to be able to reach learning outcomes, the students must be motivated and engaged while attending online lessons. The present study uses two instruments to address the research questions

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... signed; a student questionnaire, Motivation to Learn Online Questionnaire (MLOQ), and a teacher semi-structured interview. Overall, the study results revealed that the participants of the study are more intrinsically motivated than extrinsically. The instructor support was reported to be in a very high level in terms of teacher-students communication, responded to students in a timely manner and providing guidance for the students during online classes. Nevertheless, teachers changed their assessment methods which respond to the students' needs and tried different instructional techniques to enhance student motivation for learning among which the online quizzes, class discussion and online presentations. The findings of the present study will provide EFL teachers with some new insights and practical ideas for increasing student motivation during online classes.