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Lecture Notes in Computer Science
We surveyed 470 Amazon.com merchants regarding their experience, knowledge and perceptions of digitally-signed email. Some of these merchants (93) had been receiving digitally-signed VAT invoices from Amazon for more than a year. Respondents attitudes were measured as to the role of signed and/or sealed mail in e-commerce. Among our findings: 25.2% of merchants thought that receipts sent by online merchants should be digitally-signed, 13.2% thought they should be sealed with encryption, anddoi:10.1007/11507840_18 fatcat:4g2midm5yfcjzlobwpo6oam2te