We at Bavard AI recently overhauled significant parts of our natural language understanding AI engine to make it faster and more accurate, allowing you to now update your chatbot's NLU capabilities in near-real time. In this article, we discuss the business value of this new service, and announce the open-sourcing of a large meta-dataset we have curated for training few-shot intent classification systems. Finally we detail the technical implementation of the intent classification and out-of-domain detection models which power this new service.