Rethinking Connection Security Indicators

Adrienne Felt, Robert Reeder, Alex Ainslie, Helen Harris, Max Walker, Christopher Thompson, Mustafa Acer, Elisabeth Morant, Sunny Consolvo, Google, U Berkeley
unpublished
We propose a new set of browser security indicators, based on user research and an understanding of the design challenges faced by browsers. To motivate the need for new security indicators, we critique existing browser security indicators and survey 1,329 people about Google Chrome's indicators. We then evaluate forty icons and seven complementary strings by surveying thousands of respondents about their perceptions of the candidates. Ultimately, we select and propose three indicators. Our
more » ... osed indicators have been adopted by Google Chrome, and we hope to motivate others to update their security indicators as well.
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