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Issues of Technical Support for e-Learning Systems in Higher Education Institutions
International Journal of Modern Education and Computer Science
Information and communication technologies (ICTs) have provided several tools to facilitate higher education. However, their effective use demands technical expertise to achieve the required academic goals. The university constituents (teachers, students and administrators) are given eTraining but this is not enough. Every eLearning system establishes a basic 'infrastructure' of computers, networks, communications and a technical department filled with ICT professionals to consistently maintaindoi:10.5815/ijmecs.2012.02.06 fatcat:mu4xi34f7zhgrid3vj3xhrk2yy