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The COVID-19 pandemic has brought untold tragedies. However, one outcome has been the dramatically rapid replacement of face-to-face consultations and other meetings, including clinical multidisciplinary team meetings, with telephone calls or videoconferencing. By and large this form of remote consultation has received a warm welcome from both patients and clinicians. To date, human, technological and institutional barriers may have held back the integration of such approaches in routinedoi:10.1192/bjb.2020.114 pmid:33081867 pmcid:PMC7844168 fatcat:lkzjzoe6rfa2nlwd3ymw3gtdyq