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Electronic Word-Of-Mouth Contribution Continuance in Online Opinion Platforms: The Role of Multiple Commitments
2010
Pacific Asia Conference on Information Systems
Based on the theoretical lens of multiple commitments and prior research on electronic word-ofmouth (eWOM), this study develops a research model to investigate the antecedents of users' continuance intention to contribute eWOM in online opinion platforms. Specially, this study investigates the mediating roles of multiple commitments namely, affective commitment, calculative commitment and normative commitment, between perceived benefits and continuance intention of eWOM contribution. The
dblp:conf/pacis/JinXLCZZ10
fatcat:efokbsjidjfszlj3vc6bq2orm4