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Many organizations are making changes by using information technology to support their business activities. Routine and uncomplicated activities tend to be carried out supported by computer-based applications. These activities include diagnosing damage and performing maintenance on the printer. This study aims to develop an Excel system application for fault diagnosis and maintenance of printers. The expert system printer damage diagnosis application in this study was developed based on adoi:10.33558/piksel.v9i1.2429 fatcat:yn7yxmwl5bdqjidhg7ic764kzy