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Immunization is one of the most important public health interventions to contrast infectious disease; however, many people nowadays refuse vaccination. Vaccine hesitancy (VH) is due to several factors that influence the complex decision-making process. Information technology tools might play an important role in vaccination programs. In particular, immunization information systems (IISs) have the potential to improve performance of vaccination programs and to increase vaccine uptake. Thisdoi:10.1080/21645515.2019.1599675 pmid:30932725 pmcid:PMC6930057 fatcat:t2rlrilll5djdkm2fb4d34iqzy