A copy of this work was available on the public web and has been preserved in the Wayback Machine. The capture dates from 2022; you can also visit the original URL.
The file type is application/pdf
.
Exploring Users' Mental Models for Anthropomorphized Voice Assistants through Psychological Approaches
2021
Applied Sciences
Various perspectives are being studied to increase the usability and persistence of voice assistants (VA) as the use is rapidly expanding to various domains. Particularly, many studies note that users personify VA. Systems designed to suit users differing mental models while using specific systems can provide a positive user experience, increasing usability and persistence. Therefore, we tried to structure the mental model of users using personified VA and proposed these results as an important
doi:10.3390/app112311147
fatcat:w7ryui7ybva35cmbl2tj5qzzsa