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A B S T R A C T Purpose/Objectives: Like the professional definitions of case management, the practice of hospital management is a dynamic process. However, because hospital case management programs come in so many shapes and sizes, there is a widespread tendency to forego the process and instead focus on the static tasks associated with utilization review and discharge plan arrangements. As a result, the research identifying best practices is inhibited and hospital case management practice isdoi:10.1097/ncm.0b013e318212b5c1 pmid:21475053 fatcat:yayhxcpgtrbfvmtharzcxbqebu