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Advances in Management Accounting
The pressure to remain competitive in a dynamic, global economy forces organizations to consider the results-based approach when deciding on investments in information technology (IT). Senior IT managers are convinced that they do create value and believe that if measured properly and with adequate support, they would be significant profit centers for their organizations. However, without adequate performance evaluation systems they have difficulties proving the value-adding role of IT and finddoi:10.1016/s1474-7871(08)17002-2 fatcat:av3spzrhkzd3rg2muuugcmve2a