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Chatbots on the Rise: A New Narrative in Journalism
2019
Studies in Media and Communication
With the advent of Web 2.0, new forms of journalism arose, paving the way for the implementation of computational and automatization processes in all aspects of mass communication. As such, chatbots have already been adapted in the news media platforms bringing forward a series of issues and effects upon journalistic narrative, content and professional practices. This paper presents the role of chatbots and their characteristics, discusses the application of different types of chatbots in the
doi:10.11114/smc.v7i1.3986
fatcat:slv6ivi5vrg5hhk4vnssljxz64