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Lecture Notes in Business Information Processing
Case Management supports knowledge workers in defining, executing, and monitoring the handling of their cases, e.g. in healthcare or logistics. Fragment-based case management (fCM) allows to define a case model with the help of several process fragments, which can be flexible combined at run-time based on case characteristics and the case worker's intuition. Cases are often influenced by unknown exception, e.g., the sudden change of patient condition's or a storm delaying transports. So far,doi:10.1007/978-3-030-49418-6_2 fatcat:mzo33wtz7zaj5nwpencrn3anxq