SoK: A Framework for Unifying At-Risk User Research [article]

Noel Warford and Tara Matthews and Kaitlyn Yang and Omer Akgul and Sunny Consolvo and Patrick Gage Kelley and Nathan Malkin and Michelle L. Mazurek and Manya Sleeper and Kurt Thomas
2021 arXiv   pre-print
At-risk users are people who experience elevated digital security, privacy, and safety threats because of what they do, who they are, where they are, or who they are with. In this systematization work, we present a framework for reasoning about at-risk users based on a wide-ranging meta-analysis of 85 papers. Across the varied populations that we examined (e.g., children, activists, women in developing regions), we identified 10 unifying contextual risk factors--such as oppression or
more » ... ion and access to a sensitive resource--which augment or amplify digital-safety threats and their resulting harms. We also identified technical and non-technical practices that at-risk users adopt to attempt to protect themselves from digital-safety threats. We use this framework to discuss barriers that limit at-risk users' ability or willingness to take protective actions. We believe that the security, privacy, and human-computer interaction research and practitioner communities can use our framework to identify and shape research investments to benefit at-risk users, and to guide technology design to better support at-risk users.
arXiv:2112.07047v1 fatcat:bgd2hpvh5fds3ibkawadu7rfhm