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Providing QoS-guaranteed services in current installed networks is an important issue, but only deploying QoS services is not enough to guarantee their success: QoS management must also be provided. Nowadays, policy-based network management (PBNM) addresses this need, but such management is not enough either. Network managers often deal with QoS tasks that cannot be performed using only PBNM. This paper describes six important QoS management-related tasks (QoS installation, operationdblp:conf/lanoms/GranvilleTCA01 fatcat:k6rprj4kwfc2lbtwttt4mhyope