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There is a common perception that, while there may be some 'teething' problems experienced during the initial transition to agile, people are much happier, engaged and ultimately more productive in these environments. This study shows that this belief may not always hold true, identifying many serious 'people' challenges experienced by 17 large multinational organisations, all using agile for more than three years. The cases provide an interesting insight in that they involve instances wheredoi:10.1109/ms.2010.132 fatcat:i5uvpkfyjzcy7d2vmnm366vkyq