Using Principles of Co-Production to Improve Patient Care and Enhance Value

2017 The AMA Journal of Ethic  
Unlike goods, which are concrete and easily quantified, services are intangible processes that are produced and consumed concurrently. Health care is a service that can encourage optimal health outcomes only through meaningful, collaborative partnerships between patients and clinicians. Co-production of health services can be used as a means to rethink how health care is delivered not only in the context of face-toface encounters in which the benefits of working together are obvious, but also
more » ... obvious, but also in designing systems that can improve patient care and enhance value.
doi:10.1001/journalofethics.2017.19.11.pfor1-1711 pmid:29168684 fatcat:je6kerhtk5g37iokazfmytwr3i