The effects of the PDCA cycle and OJT on workplace learning

Makoto Matsuo, Jun Nakahara
2013 International Journal of Human Resource Management  
In the present article, we examined the effects of the plan-do-check-act (PDCA) cycle and on-the-job-training (OJT) on workplace learning. We defined workplace learning based on the concept of an organizational learning cycle. Using survey data from a Japanese fire and marine insurance company, we found that PDCA, OJT (empowerment), and reflective communication had positive effects on workplace learning. These results suggest that quality management, empowerment and reflective practice may help
more » ... e practice may help to significantly improve workplace learning. We also discuss theoretical and managerial implications of this study.
doi:10.1080/09585192.2012.674961 fatcat:yhvzbm7pqfekfp7nry2vy6jvrq