Understanding IS Adoption and Success: Integration of IS Success and Technology Adoption Research

Jennifer Jewer, Deborah Compeau, Maximillian Besworth
2017 Americas Conference on Information Systems  
Despite continued research on technology adoption and IS success; there continue to be significant organizational challenges with IT. One reason for this may be the lack of consistent understanding resulting from the fact that there are two dominant research streams in this area -technology adoption research (TAR) and IS Success research (ISSR) -which have insufficient dialogue between them. TAR and ISSR offer complementary perspectives of IS-adoption does not necessarily mean success, and
more » ... rement of system success does not necessarily explain why the system was successful. We examine the relationship between these two research streams using the theory of planned behavior (TPB) from TAR and the IS Success model from ISSR. This paper proposes an integrated model that seeks to improve understanding of IT adoption and success. Our integrated model provides the theoretical strength of the TPB as well as the actionability of IS Success.
dblp:conf/amcis/JewerCB17 fatcat:kbbrgoew4fewdcysicjfvvnhqq