A copy of this work was available on the public web and has been preserved in the Wayback Machine. The capture dates from 2019; you can also visit the original URL.
The file type is application/pdf
.
The Impact of Quality Management on Profitability: An Empirical Study
2008
Journal of Operations and Supply Chain Management
The article investigates the impact of quality on profitability, following the evolution duringa ten years period of 31 firms recognized by Brazilian National Quality Award (PNQ). Data of other companiesfrom the same sectors were also considered, reaching 5354 observations. The statistical analysesincluded regressions, parametric and non-parametric analyses.
doi:10.12660/joscmv1n1p66-77
fatcat:dzhwhiw2tnbptj4kvwf5eeexsu