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The Influence of Notational Deficiencies on Process Model Comprehension
2013
Journal of the AIS
Research Article Visual process models are helpful when analyzing and improving complex organizational processes. However, the symbol sets used in different modeling notations vary in perceptual discriminability, visual expressiveness, and semantic transparency; such factors are likely to influence a notation's perception and cognitive effectiveness. In this paper, we investigate whether the basic symbol sets in visual process modeling languages influence comprehension and cognitive load of
doi:10.17705/1jais.00335
fatcat:4htnfjhogvfarllz5echaw3kca