MobiPag: Integrated Mobile Payment, Ticketing and Couponing Solution Based on NFC

Helena Rodrigues, Rui José, André Coelho, Ana Melro, Marta Ferreira, João Cunha, Miguel Monteiro, Carlos Ribeiro
2014 Sensors  
Mobile payments still remain essentially an emerging technology, seeking to fill the gap between the envisioned potential and widespread usage. In this paper, we present an integrated mobile service solution based on the near field communication (NFC) protocol that was developed under a research project called MobiPag. The most distinctive characteristic of Mobipag is its open architectural model that allows multiple partners to become part of the payment value-chain and create solutions that
more » ... mplement payments in many unexpected ways. We describe the Mobipag architecture and how it has been used to support a mobile payment trial. We identify a set of design lessons resulting from usage experiences associated with real-world payment situations with NFC-enabled mobile phones. Based on results from this trial, we identify a number of challenges and guidelines that may help to shape future versions of NFC-based payment systems. In particular, we highlight key challenges for the initial phases of payment deployments, where it is Sensors 2014, 14 13390 essential to focus on scenarios that can be identified as more feasible for early adoption. We also have identified a fundamental trade-off between the flexibility supported by the Mobipag solution and the respective implications for the payment process, particularly on the users' mental model.
doi:10.3390/s140813389 pmid:25061838 pmcid:PMC4179034 fatcat:ikqsruxrknebncl46xlxvegkx4