HUMAN CENTERED DESIGN PROCESS ASSESSMENT

2021 Proceedings of the 15th International Conference on Interfaces and Human Computer Interaction 2021 and 14th International Conference on Game and Entertainment Technologies 2021   unpublished
Process assessment is a disciplined project-oriented evaluation of an organizational unit's processes with respect to a process assessment model. In this paper, the approach according to ISO 33000 is presented of how to assess HCD processes. In detail, the standard approaches according to ISO 9241-210 and to ISO 9241-220 are considered. It is explained, how an assessment of HCD processes should be prepared, executed, and followed up.
doi:10.33965/ihci_get2021_202105l015 fatcat:7gst5zkf2nbmvcj5pohmyhfwba