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The Force of Knowledge: A Case Study of KM Implementation in the Department of the Navy
[chapter]
2003
Handbook on Knowledge Management
The Department of the Navy is a recognized leader in the implementation of knowledge management. The DON's multifaceted change strategy is discussed in terms of twelve elements: creating a shared vision; building the business case; demonstrating leadership commitment; facilitating a common understanding; setting limits; sharing new ideas, words, and behaviors; identifying the strategic approach; developing the infrastructure; measuring and incentivizing; providing tools; promoting learning; and
doi:10.1007/978-3-540-24748-7_21
fatcat:l3v5uozmwzaxfetwyyt6uasqay