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African Journal of Business Management
This study seeks to examine trust indicators as a foundation for employee extra role behavior. A face-toface interview of employees was administered at Saderat Banks in Shiraz for a period of two weeks. A total of 296 usable questionnaires were collected. In addition, seven-point Likert scales, ranging from 1 (strongly disagree) to 7 (strongly agree) were adopted. Research findings indicated that trust in management, psychological supports, management values and reward expectation as adoi:10.5897/ajbm11.2506 fatcat:quomsed44veqtjjgwkpjjbwjaa