The need to eliminate the existing gap between technological development of e-Government and the development of use by the citizenship forces to raise new approaches. On this basis, this paper explores several concepts which are key factors for a full development of e-Government. The Spanish Public Administration and the citizens' objectives raises following the co-working direction. The discussed concepts are known by the citizens, and many of them are applied in their relations with the

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... e sector and have satisfactory results for both. Relationship experiences with the Public Administration lived by citizens occupies a very important place in the advanced e-Government.