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Security Concerns and Trust in the Adoption of M-Commerce
2014
Social Technologies
Purpose -to deeply examine customer perception on how the determinants of trust and perceived risk affect their intention to adopt mobile commerce. Design/methodology/approach -literature review, conceptual framework, modelling method, quantitative survey methodology (questionnaire instrument). Findings -the perception of risk in terms of privacy, m-payments, m-commerce legislation and quality of delivered products has negative effect on the intention to adopt mobile commerce, good reputation
doi:10.13165/st-14-4-1-12
fatcat:olj56iwenbau7ju4oegkgged6u