The ride of the tram along the line, defined by a time-table, consists of the travel time between the subsequent sections and the time spent by tram on the stops. In the paper, statistical data collected in the city of Krakow is presented and evaluated. In polish conditions, for trams the time spent on stops makes up the remarkable amount of 30 % of the total time of tram line operation. Moreover, this time is characterized by large variability. The time spent by tram on a stop consists of

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... ting and boarding time and time lost by tram on stop after alighting and boarding time ending, but before departure. Alighting and boarding time itself usually depends on the random number of alighting and boarding passengers and also on the number of passengers which are inside the vehicle. However, the time spent by tram on stop after alighting and boarding time ending is an effect of certain random events, mainly because of impossibility of departure from stop, caused by lack of priorities for public transport vehicles. The main focus of the talk lies on the description and the modelling of these effects. This paper is involved with CIVITAS-CARAVEL project: "Clean and better transport in cites". The project has received research funding from the Community's Sixth Framework Programme. The paper reflects only the author's views and the Community is not liable for any use that may be made of the information contained therein.