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Despite their very similar objectives, delimitations or associations between the two business types of mass customization and providers of product-service-systems (PSS) cannot be found in literature. In the following article, both business types are compared with each other and mapped into a common businesstypological framework, the product-process-baseline-change matrix. Following that, the development of PSS is characterized especially with regard to the (re-)configurability of PSS over thedoi:10.18417/emisa.13.16 dblp:journals/emisaij/GembarskiL18 fatcat:6yrpbhvtcvegphy3p7uyyyehba