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Researchers report mixed findings on the successful application of information technologies (IT) for Knowledge Management (KM). Action Research, with its emphasis on praxis and on the importance 'practical theory,' is an ideal vehicle for deepening the IS field's understanding of developing ITenabled Knowledge Management Systems. It can also help identify IT artifacts that are core, as opposed to non-core, KM Tools. This paper reports on the outcomes of two related action research studiesdblp:conf/ecis/ButlerFPME06 fatcat:dhay5u234rhpfbvvg2ucnlgthy