People Skills: Change Management Tools—Leading Teams

Robert E. Levasseur
2005 Interfaces  
This is the fourth in a series of columns about some of the most effective models, methods, and processes of organization development (OD), a discipline that offers much to the OR/MS practitioner determined to help clients solve real-world problems. Because it is based on a systemic view of organizations, OD includes the whole universe of fuzzy people issues that increasingly determine the success or failure of efforts to implement otherwise flawless technical solutions.
doi:10.1287/inte.1050.0132 fatcat:idnpc2l4gncjhoyxchiekyspza