نموذج مقترح لدور ادارة المعرفة فى تحسین الجودة الشاملة

محمود احمد ابراهیم على
2017 المجلة العلمیة للدراسات التجاریة والبیئیة  
This research aims to determine the effect of knowledge management to improve the total quality in Egyptian Tax Authority, while trying to reach a proposal for knowledge management model leads applied to improve the total quality, and reach a set of results, including: the existence of a significant effect of knowledge management to improve the total quality, as presented a set of recommendations, including: the establishment and create the appropriate infrastructure for knowledge management,
more » ... e application of the model proposed, which is proven by testing the ground that it would have a clear contribution in the use of knowledge management to improve the total quality in the Taxes
doi:10.21608/jces.2017.54775 fatcat:dcinzaf3pbgublxfrteef466a4