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نموذج مقترح لدور ادارة المعرفة فى تحسین الجودة الشاملة
2017
المجلة العلمیة للدراسات التجاریة والبیئیة
This research aims to determine the effect of knowledge management to improve the total quality in Egyptian Tax Authority, while trying to reach a proposal for knowledge management model leads applied to improve the total quality, and reach a set of results, including: the existence of a significant effect of knowledge management to improve the total quality, as presented a set of recommendations, including: the establishment and create the appropriate infrastructure for knowledge management,
doi:10.21608/jces.2017.54775
fatcat:dcinzaf3pbgublxfrteef466a4