The Fourth Industrial Revolution (Industry 4.0), with the help of cyber-physical systems (CPS), the Internet of Things (IoT), and Artificial Intelligence (AI), is transforming the way industrial setups are designed. Recent literature has provided insight about large firms gaining benefits from Industry 4.0, but many of these benefits do not translate to SMEs. The agent-oriented smart factory (AOSF) framework provides a solution to help bridge the gap between Industry 4.0 frameworks and

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... ted setups by providing a general and high-level supply chain (SC) framework and an associated agent-oriented storage and retrieval (AOSR)-based warehouse management strategy. This paper presents the extended heuristics of the AOSR algorithm and details how it improves the performance efficiency in an SME-oriented warehouse. A detailed discussion on the thorough validation via scenario-based experimentation and test cases explain how AOSR yielded 60–148% improved performance metrics in certain key areas of a warehouse.