Electronic communication in the workplace: boon or bane?

Jean-François Stich, Monideepa Tarafdar, Cary L. Cooper
2018 Journal of Organizational Effectiveness  
Purpose -The purpose of this paper is to review technostress related challenges arising out of workplace communication, for employees and organizations, and to provide suggestions for taking these challenges on. Design/methodology/approach -The paper presents an overview of current research and practice in the area of technostress related challenges workplace communication. Findings -Employees face technostress challenges relating to workplace communication in the form of technology overload,
more » ... terruptions and work-home interferences. Organizations have to strike a balance between giving employees the technology they want and protecting them from these Practical implications -The paper gives practitioners an accessible overview of current research and practice in the area of technostress from workplace communication such as email. A number of practical interventions are reviewed and commented on, which could help employees tackle such challenges. Originality/value -Although this paper reviews state-of-the-art research, it is written in an accessible and practitioner-oriented style, which should be found valuable by readers with limited time but urgency to deal with technostress challenges arising out of workplace communication.
doi:10.1108/joepp-05-2017-0046 fatcat:xlr5vocptza4zofwse6jzenoza