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Decision support system (DSS) aims to provide effective support to solve unstructured, ill-structured or wicked problems as its initial claim in the late 1960s. Great as those technology achievements, "people problems" are key reasons of unimplemented goals of DSS, and sometimes increase uncertainties to decision making process. Meta-synthesis system approach (MSA) is oriented to complexities in those problems. In this paper, we adopt a paradigm of decision making in a DSS context, whichdoi:10.1142/s0219622007002630 fatcat:nzfpajjipzehlafjzogle4pkta