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The current business environment is characterized by increasing globalization of the workplace and the use of teams working in distributed environments to cope with uncertainty, change, ambiguous problem definitions, and rapidly changing information. The technologies facilitating this virtual workplace include groupware for workflow process management and distributed meeting support. Groupware interventions have not been accepted by the majority of potential users. This paper attempts todoi:10.1145/291391.291392 fatcat:4qqsfx3tjzdoplfdt3cfpdg3tq