Perspectives on and problems with computer-mediated teamwork

Rita M. Vick
1998 Sigdoc Asterisk  
The current business environment is characterized by increasing globalization of the workplace and the use of teams working in distributed environments to cope with uncertainty, change, ambiguous problem definitions, and rapidly changing information. The technologies facilitating this virtual workplace include groupware for workflow process management and distributed meeting support. Groupware interventions have not been accepted by the majority of potential users. This paper attempts to
more » ... ne why there has been resistance to adoption of these seemingly important technologies. Discussions of the author's experiences as facilitator of an electronic meeting room facility, structure and uses of teams in the workplace, computer support for work teams, ways that teams learn, researched variables, and cultural factors to be considered in the design of groupware systems are presented.
doi:10.1145/291391.291392 fatcat:4qqsfx3tjzdoplfdt3cfpdg3tq