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Building A Service-Centric Business Model In Smes In The Business-To-Business Context
2012
Zenodo
Building a service-centric business model requires new knowledge and capabilities in companies. This paper enlightens the challenges small and medium sized firms (SMEs) face when developing their service-centric business models. This paper examines the premise for knowledge transfer and capability development required. The objective of this paper is to increase knowledge about SME-s transformation to service-centric business models.This paper reports an action research based case study. The
doi:10.5281/zenodo.1086250
fatcat:gaxqjr5sxrhqzidbrhstdadih4