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A Trustworthy, Responsible and Interpretable System to Handle Chit Chat in Conversational Bots
[article]
2018
arXiv
pre-print
Most often, chat-bots are built to solve the purpose of a search engine or a human assistant: Their primary goal is to provide information to the user or help them complete a task. However, these chat-bots are incapable of responding to unscripted queries like "Hi, what's up", "What's your favourite food". Human evaluation judgments show that 4 humans come to a consensus on the intent of a given query which is from chat domain only 77% of the time, thus making it evident how non-trivial this
arXiv:1811.07600v2
fatcat:qohmcm6cwvdebhsl6rgbzlatim