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Do your friends make you smarter?: An analysis of social strategies in online information seeking
2010
Information Processing & Management
Prior research in the social search space has focused on the informational benefits of collaborating with others during web and workplace information seeking. However, social interactions, especially during complex tasks, can have cognitive benefits as well. Our goal in this paper is to document the methods and outcomes of using social resources to help with exploratory search tasks. We used a talk-aloud protocol and video capture to explore the actions of eight subjects as they completed two
doi:10.1016/j.ipm.2009.12.001
fatcat:qhbowpj4vbcingexui3hoo3fm4