64a lbiwan " 77)e Qpen Uhiversdy ofJ4pan, PVlrkaba, 2-il, Adihama-ku, Chiba Ci(M 261-858a Jt4)an "'"Goidymiths Uhiversity ofLonclon, UK Abstract: Empathic desigri is an emerging issue when conceptual design becemes rnore important. Basically, it is a user-centered design approach that pays attention to users' feelings, and through this approach with appropriate skill, designers may go close to understand what users' real needs are and create new desigri, commodity and circumstance to meet

more »

... s personal or social requirements, It is yery crucial for designers to put himselMierself into another's shoes and that is, they must be capable of shaTing and understamding users' emotions and feelings in order to find out their potential needs. The research methods adopted are literature review and case studies selected from literature, From this study, we can conclude that there are basic stmctures fbr empathic design, which are the third stages and the seven steps. The three stages are identification ofproblems, solutions by design and evaluation to design,